In June 2020, CS SOFT and Air Navigation Services of the Czech Republic signed one year Service support agreement for delivered ATM systems. The purpose of this contract is to ensure quality and reliable service support for systems delivered by CS SOFT.
The service support is provided at the level of administration, configuration and covers solving of eventual problems with previously delivered software or hardware on which the software is operated. This support is provided for both live operating and training systems.
The service includes e.g. call center, 24/7 emergency line, cyber security support.
Thanks to the service support of operated ATM systems, CS SOFT helps to achieve maximum efficiency and safety of air traffic control.